在國(guó)外消費(fèi)：你知道怎么給小費(fèi)嗎？
you're out to dinner. the food was delicious and the service was fine. you decide to leave a big fat tip - why? the answer may not be as simple as you think.
當(dāng)你在外面吃飯的時(shí)候，食物可口，服務(wù)周到，于是你決定留下一筆豐盛的小費(fèi)——這是為什么呢？答案也許不像你想得那么簡(jiǎn)單。
tipping, psychologists have found, is rarely just service. instead, studies have shown tipping can be influenced by psychological reactions to an array of factors ranging from the waiter's choice of words to how they carry themselves while taking orders to the bill's total. even how much waiters remind customers of themselves can determine how much change they pocket by the end of the night.
心理學(xué)家發(fā)現(xiàn)，給小費(fèi)不僅僅是因?yàn)榉?wù)。研究表明人們給小費(fèi)會(huì)受到對(duì)一系列因素產(chǎn)生的心理反應(yīng)所影響。這些因素包括從服務(wù)員的措辭到結(jié)帳時(shí)他們的舉止。甚至連服務(wù)員能在多大程度上讓顧客想到自己也決定了他一天下來能夠拿到多少小費(fèi)。
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