考研英語沖刺12大主題經典范文 11
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A Memo(備忘錄)
To: the secretary
From: the manager
Xiao Zhang,
We have decided to refund the customer who had purchased a flawed product from our company. Please write a letter to him informing him of our decision and arrange for him to get the refund.
Since the quality of our product and service is vital to the well-being of our company, any complaint from our customers must be heeded immediately. You did a fine job by telling me duly. Thank you.
Manager Li
給：秘書
來自：經理
小張，
我們已決定退款給從我們公司購買了有缺陷的產品的客戶。請寫信給他，告知我們的決定，安排他拿到退款。
由于我們的產品和服務的質量對我公司來說是至關重要的，從我們的客戶的投訴必須立即重視。你做的很好。謝謝。
李經理
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