商務英語email高手：回復請求
顧客是上帝。而對商家而言，直接的上帝就是客戶。讓客戶滿意是商家贏得成功的制勝法寶。本文教你如何回復客戶請求。
from: x x x
to: x x x
date: x x x
subject: instruction manuals have been sent
dear ms. schaeffer:
i understand that you recently requested more multilingual instruction manuals for the abc mobile phones you recently ordered from us.
we have sent you 200 instruction manuals as you requested by express mail. customer satisfaction is a major priority of our company and we appreciate your continued patronage. it is because of clients like you that we continue to offer quality merchandise and service.
feel free to contract with us if you have any requests.
sincerely,
sandy fei
customer service representative
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