BEC考官教你商務(wù)英語(yǔ)寫作第三章商務(wù)書信寫作：Unit 2 商務(wù)書信寫作常用套話

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在我們寫信時(shí)，我們常會(huì)碰到一些情況：
指出些這封信的背景
with reference to...
->With reference to your advertisement in the China Daily dated of 12 May 2003，...
Further to...
Further to...，...
->Further to our telephone conversation this afternoon,...
Thank you for...
->Thank you for your enquiry dated 19 May 2004.
->Thank you for your letter of 18 May 2004 concerning your hotel booking.
解釋寫作原因
I am writing to ...
I am writing to confirm...
I am writing to enquire about...
I am writing to inform you...
I am writing apologies for...
I am writing to apply for...
I am writing to complain about...
提出要求
I would be grateful if you could...
I would appreciate it if you could...
Could you possibly...?
表示感謝
Thank you for...
隨信寄過去的材料
Please find enclosed...
I am enclosing...
We enclose...
表示道歉
I regret that...
I am afraid that...
I am sorry that...
I apologies for..
I wish to offer my sincere apologies for...
同意別人的要求
I would be delighted to...
確認(rèn)某事
I am pleased to confirm that...
I confirm that...
I can assure you that...
告知對(duì)方壞消息
Unfortunately,...
I am afraid that...
表達(dá)對(duì)一件事情的緊急處理
... at your earliest convenience.
... without delay.
... as soon as possible.
結(jié)束信件用語(yǔ)
Thank you for your help.

Please contact us again if

we can help in any way.
there are any problems.
you have any questions.

I look forward to hearing from
meeting
seeing you soon.
you next Wednesday.

另外，大家應(yīng)注意縮寫形式不應(yīng)該出現(xiàn)在正式書信中，而且寫信應(yīng)該注意分段。Practice 練習(xí)
1. 針對(duì)所學(xué)基本表達(dá)方法中應(yīng)該注意的各項(xiàng)語(yǔ)法點(diǎn)完成以下練習(xí)。
a).將括號(hào)內(nèi)的中文譯成英文。
Thank you for____________.(感謝你告訴我)
Thank your for_______________.(感謝你為我寄來(lái)了產(chǎn)品目錄)
b).請(qǐng)翻譯下面兩句話。
隨信寄去一張價(jià)目表。
隨信寄去一本宣傳手冊(cè)。
c).請(qǐng)翻譯下面幾句話：
對(duì)不起，我們的收銀員向您多收錢了。
對(duì)不起，我不能參加這次會(huì)議。
對(duì)不起，我未能回復(fù)你的來(lái)信。
d).翻譯下面兩句話。
你放心，我們可以按照規(guī)定日期交貨。
我確認(rèn)預(yù)定房間這件事。
e).請(qǐng)回答下列問題。
如果你頂?shù)乃畨卦谶\(yùn)送到你手上的時(shí)候，水壺把丟失了，你應(yīng)該如何表達(dá)？
如果你購(gòu)買的200個(gè)燈泡在運(yùn)輸過程中全部打碎了，你應(yīng)該如何表達(dá)？
如果你購(gòu)買的10個(gè)麥克風(fēng)中，只有兩個(gè)能正常工作，你應(yīng)該如何表達(dá)？
f).請(qǐng)大家試著用詞組“Look forward to”來(lái)翻譯下面兩句話。
我盼望能在下周一收到你的來(lái)信。
我們盼望能盡快收到他的答復(fù)。
2. 請(qǐng)把第一組的短語(yǔ)或句子放進(jìn)第二組中適當(dāng)?shù)奈恢茫屗麄冊(cè)谛偶袌?zhí)行相應(yīng)的語(yǔ)言功能。
第一組：
Would you like me to...
You will be pleased to hear that...
enquire about...
I am afraid...
Please find enclosed...
seeing you on the 29th
any inconvenience caused
Please do not hesitate to ask
Further to
Could you possibly...
第二組
信件的開場(chǎng)白
We are writing to advise you of confirm...
We are writing to _______________
指出寫信的背景
Thank you for your letter of January 23.
With reference to our telephone conversation today...
____________________________your fax of June 5th,....
告訴對(duì)方好消息
I am delighted to tell you that...
_____________________________.
告訴對(duì)方壞消息
We regret to inform you that...
Unfortunately..._______________________.
向?qū)Ψ教岢鲆?br />We would be grateful if you could...
I would appreciate it if you could...
Please...____________________________?
向?qū)Ψ教峁椭?br />If you with, we would be happy to...
___________________________?
道歉
I am sorry about the delay in replying.
I would like to apologies for...
We are sorry for_____________________.
隨信附寄
I am enclosing...____________________________.
結(jié)束語(yǔ)
If you have any further questions, _________________________.
If you can help in any way, please contact us again.
Thank you for help.
以后再聯(lián)系
I look forward to meeting your next week.
I look forward to ___________________________.
Looking forward to receiving your comments in due course.
Looking forward to_________________________.
3. 下面有三豐不完整的信，請(qǐng)你按照空格內(nèi)的要求選用本單位出現(xiàn)過的適當(dāng)短語(yǔ)填空。
第一封信
Champion Plc
Fountain Road LU1 4CQ
Tel: 020 14569 Fax: 020 78321
Dear Mr. Yang
(1)_____________(reference)you fax today, (2)______________(apologizing)for not sending you our new catalogue.（3）_____________(give bad news), it is still at the printers.
However,(4)______________(enclosing documents) a copy of our old one with ht new prices on it.
(5)________________________________(closing remarks).
(6)______________________(complimentary close)
Alan de Gaul 第二封信
Business Circle Club
90 Cumberland Avenue, SW12 NT89Z Jin
BT Telecom
2 Pine Street
Sydney 619
18 September 2004 Dear Mr Jin
(1)___________________(reference)to your letter dated 14 August, I am writing to (2)__________________________(Confirming your participation of the annual conference).
I would be grateful if (3)_______________________(Requesting for more information about the schedule of the conference).
(4)____________________________(giving bad news), I cannot give another presentation. I am afraid that i have no time to prepare it.
(5)____________________(ending)attending the conference.
Yours(6)_____________(complimentary close)
Jenny Green
R&D Manager 第三封信
6 Pillar Street
Brisbane
PL1 RS 6
26 July 2004
Talking Factory
12 Red Street
DE12 TR5Dear Sir or Madam
(1)_______________your advertisement in the Morning Post.
(2)____________send me your new price list of your telephones.
Yours(3)________________
Mary Copperfiled