世界500強員工必用英文e-mail大全第三章 Unit 11-5 拒絕退貨
5. 拒絕退貨
拒絕退貨英文郵件范文1
Dear sir or madam,
We acknowledge receipt of your letter of March 20, requesting to return 10 flower vases manufactured to your client's design and specifications.
Since the consignment is a special design made to order for your client, we are unable to return them to our inventory. Consequently, we cannot grant your request.
Thank you for giving us this opportunity to explain the situation.
Yours faithfully,
William Smith
敬啟者：
貴方3月20日要求退回按照貴客戶指定設計和規格制作的10個花瓶的來信收悉。
由于該訂單是專門訂造的，所以恕難接受退貨。
上述事宜，還望諒察。
威廉•史密斯
謹上
拒絕退貨英文郵件范文2
Dear Mr. Smith,
We acknowledge receipt of your letter of March 30.
We are sorry to hear that you will accept the return of goods. But we can also understand your situation.
We will not let it influence our future cooperation, and we hope that the next order will be smooth.
Yours faithfully,
親愛的史密斯先生：
收到貴方3月30號的來信。
我們很遺憾貴方拒絕了退貨。但是我們非常理解貴方在這件事上所面臨的難處。
這對于我們之后的合作不會有任何影響，但愿下一筆訂單能夠進行得順順利利。
謹上
拒絕退貨英文郵件范文3
Dear Smith,
We acknowledging receipt of your letter of March 30. It is regretful that you can not grant our request. But we can understand the situation.
We have no option but to hope that the client can find other ways to handle with these special designed vases.
Yours faithfully,
親愛的史密斯：
貴方3月30號的來信收悉。很遺憾得知貴公司不能接受我們的退貨請求。但我們能理解貴方的難處。
沒有辦法，只能希望此客戶能對該花瓶做其他安排。
謹上
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